Eaton Logo
Go back to HALO Home page

Troubleshooting HALO Home Accounts

I cannot create a HALO Home account.

Potential Cause   Resolution
Invalid username   Make sure your HALO Home username is a valid email address
Invalid password   Make sure your password consists of at least 8 characters

 

I did not receive my confirmation email.

Potential Cause   Resolution
Invalid email address   Double check that you used a valid email address as your username
Spam filter   Check your junk folder for the confirmation email
Corporate email system   Use a personal, non-corporate email address as your username
Still did not receive my confirmation email   Email our customer service at
consumerproducts@eaton.com