Eaton Logo
Go back to HALO Home page

Smart Internet Access Bridge

Note: If you have already registered for a HALO Home account, you may skip to step 3.

1. Download the Halo Home App to your smart mobile device


2. Create a user account and validate via email

  1. Enter your email address as your user account name.
  2. Select a password of at least 8 characters from the mobile application "Register" screen.
  3. Verify identity by clicking the link in your validation email.


3. Setup your Bridge

  • Ensure your Bridge is within 5 to 40 feet from the Wi-Fi router you want to connect it to, and no more than 70 feet from the nearest HALO Home device.
  • Plug in the Internet Access Bridge into a 100-240V socket.
  • Wait at least 2 minutes for the Bridge to initialize. You will be ready to continue once the Blue and Green indicator lights are blinking.

Note: It may help to move a HALO Home device closer to the Bridge and the Bridge closer to the Wi-Fi router for setup.



4. Add the Bridge to the app

  1. Press the " menu button in the upper left hand corner and navigate to "Controllers", then press the "+" button on the screen.
  2. Allow your device list to populate and select the Bridge and press "Add". (It may take up to 30 seconds for the process to complete.)
  3. Choose your preferred Wi-Fi network in the app. Enter your Wi-Fi network password to complete the setup.

Note: At least one HALO Home compatible device will need to be claimed and powered in order to connect to the Bridge.

Note: Your Wi-Fi network password and your HALO Home password may be different.


Voice Control with Amazon Alexa and Google Assistant

Now that you have sucessfully connected the Bridge to your HALO Home account, you can use the following links to configure your HALO Home account for voice activation.

Connect my HALO Home account to Amazon Alexa

Connect my HALO Home account to Google Assistant



  1. Press the button on the Bridge for 5 seconds to reboot the Bridge. This will reconnect your Bridge to your Wi-Fi network.



If removal isn't possible, delete it by clicking "my device is broken" and then do the factory reset steps:

  1. Press the button on the Bridge for 15 to 20 seconds.
  2. On a successful reset, you will see the Blue LED blinking, indicating the Bridge is ready to be claimed again.
  3. If you do not see any change in the Blue LED, just unplug the Bridge and plug it back into the power outlet to perform a power cycle.
  4. After 2 minutes you will see the Blue LED blinking and you can then claim the Bridge back to your account.

Note: For additional support go to