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Create and Modify Your HALO Home Account

Download the Mobile App

To download the HALO Home app, follow these steps:

  1. Go to the App Store or Google Play Store.
  2. Search HALO Home and download the app.
     

HALO Home User Account

Create a User Account

  1. Open the HALO Home app.
  2. Tap Register on the home screen.
  3. Enter a valid email address, create a password (must be at least 8 characters), and provide a first and last name.
  4. You must agree to Eaton's Privacy Policy and Terms of Service in order to create a HALO Home account.
  5.  You must verify this email by following the link that you should now have received. Be sure to check your spam and junk inboxes.

If you do not automatically receive a verification email after changing the email associated with your account, try one of the following options.

Option 1:

  1. Force close the HALO Home mobile app and relaunch it.
  2. Press the Resend Verification Email button on the welcome screen.
  3. Check your email inbox and use the link provided to verify your email ID.

Option 2:

  1. Open the URL: https://myaccount.halohome.eaton.com.
  2. Sign-in using the email ID and password used to register the account in the app.
  3. Navigate to the Profile page.
  4. Tap on the Resend Verification Email button.
  5. Check your email inbox and use the link provided to verify your email ID.

 

Modify User Account

The HALO Home Web App is a convenient place for you to manage and edit your account settings.

  1. Browse to https://myaccount.halohome.eaton.com
  2. Sign in using your account credentials
  3. Using the Profile screen you are able to:
    • Edit the First and Last Names
    • Update the Phone Number
    • Update your Password
    • Transfer Account Ownership by changing the Email address.
  4. Simply enter your new information and click Update Profile or Update Password.

 

Remove User Account

There are two ways to cancel your HALO Home account:

  1. Contact Eaton Customer Support at 1-800-334-6871.
  2. Email us at consumerproducts@eaton.com.