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How-to Articles

Contact HALO Home Customer Support

Customer service is available 8am-5pm EST; call 800-334-6871, or send an email to consumerproducts@eaton.com. Read more...

Add Google Assistant to Your HALO Home Account

Add Google Assistant to Your HALO Home AccountBefore you get started, please make sure you have: Installed the Google Home app and created an account. Read more...

Add Amazon Alexa to Your HALO Home Account

Note:  Before adding Amazon Alexa voice control to your account, you must first have an active HALO Home account, as well as the Internet Access Read more...

Restore Lighting Fixture to Factory Settings

Restore Lighting Fixture to Factory SettingsUsing the wall switch repeat the process 4 times (OFF for 1/2 second + ON for 5 seconds). The LED downlight Read more...

Create and Modify Your HALO Home Account

Download the Mobile AppTo download the HALO Home app, follow these steps: Go to the App Store or Google Play Store. Search HALO Home and download the app. Read more...

Get Started with IFTTT

  IFTTT Directions Page: https://help.ifttt.com/hc/en-us/articles/115010158167-How-does-IFTTT-work- 1. Download Mobile IFTTT App 2. Create a free Read more...

Create, Modify, and Remove a Schedule

Create a Schedule Navigate to the Schedules page from the main menu. Tap the "+" icon on the top right of the index screen to create a Read more...

Add, Modify, and Remove Recessed Lighting Fixtures

Adding a Light FixtureTo add a HALO Home recessed lighting fixture, such as the RL4 or the RL5/6, you first need a HALO Home account. Connect your HALO Read more...

Create, Modify, and Remove a Scene

Create a Scene Tap the Scenes menu item in the main menu. Tap the large + sign in the center of the screen, or in the top right corner. Read more...

Add Smart LED Floodlight to Your Account

Add the Smart LED Floodlight to Your Account Navigate to the Devices index from the main menu. Press “+” on the index screen to add Read more...

Reset Forgotten Password

Please take the following steps to reset a forgotten password: Launch the HALO Home mobile app and tap the Forgot Password button. Check your Read more...

Add In-wall Accessory Dimmer to Your Account

Add In-wall Accessory Dimmer to Your Account Navigate to the Devices index from the main menu. Press the ‘+’ button on the top right Read more...

Add Smart LED Motion Sensor Flood to Your Account

Note: This product contains a smart LED floodlight and a smart motion sensor; each can be controlled separately and associated with separate devices. Read more...

Control Your HALO Home System Using Voice Commands with Amazon Alexa

Before you can control your lighting with voice commands, you need to have: HALO Home account and mobile app Amazon Alexa account and mobile app One or Read more...

Manually Synchronize Clocks in HALO Home Devices

Schedules in the HALO Home system rely on software clocks in each device.  Any time you open the HALO Home app on your mobile device, the clocks in Read more...

Create, Modify, and Remove a Group

Create a Group Tap the Menu and select Groups Tap the plus sign to make a group. Then enter a unique group name and tap Done Drag Read more...

Add In-wall Smart Dimmer to Your Account

Add In-wall Smart Dimmer To Your Account Navigate to the Devices index from the main menu. Press the ‘+’ button on the top right of Read more...

Add Internet Access Bridge to Your Account

Note:  You must have at least one device claimed to your account prior to adding the Internet Access Bridge. Add Internet Access Bridge to Your Read more...

Control Your HALO Home System Using Voice Commands with Google Assistant

Control Your HALO Home System Using Voice Commands with Google AssistantBefore you can control your lighting with voice commands, you need to have: HALO Read more...

Restore Anyplace Bluetooth Dimmer to Factory Settings

Restore Anyplace Bluetooth Dimmer to Factory SettingsPress the button on the front of the Anyplace Dimmer four consecutive times.   Read more...

Restore Internet Access Bridge to Factory Settings

Restore Internet Access Bridge to Factory SettingsPress and hold the reset button on the Bridge for 40 seconds to perform a factory reset.   Read more...

Sign In and Out of Your HALO Home Account

To Login to your HALO Home Account, please make sure you have the valid email address and password you used to create the account. NOTE: Once you sign in Read more...

Create a Countdown Timer

Create Countdown Timer Tap the three vertical dots icon to the right of the device, or swipe from right to left on the device. Tap Read more...