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FAQ's

What voice commands can I use with Google Assistant to control HALO Home devices?

Before you can control your lighting with voice commands, you need to have: A HALO Home account and mobile app Google Home account and mobile app One or Read more...

Can I perform 3-way dimming with the in-wall dimmers?

Yes you can. For non-HALO-Home lighting devices you need one Smart Dimmer on the same circuit of lights, as well as one Accessory Dimmer. The Accessory Read more...

Do I need the HALO Home mobile app to control my lighting devices?

You need the HALO Home mobile app to commission your lighting devices and controllers. Once commissioned, you can control your lighting via the Anyplace Read more...

What is the Internet Access Bridge and what does it do?

A HALO Home Internet Access Bridge (Bridge) connects your local Bluetooth Mesh network to the HALO Home Cloud service. The Bridge enables you to: Use your Read more...

Do I need WiFi or Internet access to use HALO Home?

You do not need WiFi or Internet access to operate HALO Home. HALO Home forms it’s own Bluetooth Mesh network inside your home so your Read more...

Can the in-wall dimmers turn non-dimmable lights ON and OFF?

Yes. In almost every situation, the in-wall dimmers can turn non-dimmable lights ON and OFF. Read more...

What is the difference between the Smart and Accessory dimmers?

The Smart DimmerMake dumb lights smart! Install this device on any circuit of dimmable standard lights to get HALO Home control. Features like groups, Read more...

What makes HALO Home's Bluetooth Smart + Mesh technology better than old-school Bluetooth® communications?

HALO Home products use mesh technology to build a lighting controls system with several distinct advantages. Great range - up to 100 feet Read more...

Can more than one person in my household control my lighting devices?

Yes, more than one person in your household can control your lighting devices. Multiple users in a location can have the HALO Home app on their Read more...

Can I associate the Motion Sensor to a group of lights?

Yes, you can associate the Motion Sensor to any HALO Home smart fixtures, groups of smart fixtures, and lighting devices on the same circuit as a HALO Read more...

What voice commands can I use with Amazon Alexa to control HALO Home lighting?

Before you can control your lighting with voice commands, you need to have: a HALO Home account and mobile app an Amazon Alexa account and mobile app One Read more...

Do I need a professional electrician to install the in-wall dimmers?

If you are not sure about how to wire the dimmer, please contact a licensed electrician. Turn OFF circuit breaker or remove fuse(s) and test that power is Read more...

What is "Standby Mode" for my Motion Sensor

When a motion event ends, the Motion Sensor and all lighting devices associated with it return to Standby Mode, which means they are ready to participate Read more...

Does the product have a Photocell? If so, can I adjust its sensitivity?

Yes, the Smart LED Motion Floodlight has a Photocell that adjusts dusk/dawn light level threshold for nighttime operation. You may adjust the Photocell Read more...

Can my Anyplace Bluetooth Dimmer control lighting devices in another room?

Yes, the Anyplace Dimmer can control lighting devices even in a room where the switch is not situated.  The Anyplace Dimmer can control any lighting Read more...

Can my Anyplace Switch control more than one lighting device?

The Anyplace Dimmer can control any number of lighting devices you have in your home. You can assign the devices to the Anyplace Switch either Read more...

How many lighting devices can my Anyplace Bluetooth Dimmer control?

The Anyplace Dimmer can control any number of lighting devices you have in your home. You can assign the devices to the Anyplace Switch either Read more...

How many HALO Home fixtures can I have in my home?

We have successfully tested locations with 200 fixtures and controls. Read more...

Test Mode - How to make sure your motion sensor works

Test Mode is specific to the Halo Home Motion Sensor and available under Motion Sensitivity settings. When Test Mode is enabled, the Photocell status is Read more...

Are HALO Home fixtures compatible with Zigbee or Z-Wave devices?

No, HALO Home fixtures are not compatible with Zigbee or Z-Wave devices. HALO Home is based upon Bluetooth Mesh wireless technology, which is not Read more...

Can I adjust the duration the Floodlight stays ON after detecting the motion?

Yes, using the HALO Home mobile app, you may adjust the duration of time all lighting devices associated with a motion event return to Standby Mode. To Read more...

If more than one person has the mobile app, how will my lighting devices know which one is in control?

HALO Home forms a broadcast-based, Bluetooth Mesh topology in your home. The last command a lighting device receives always wins over prior commands. Read more...

Can I control the in-wall dimmers using voice commands through Amazon Alexa or Google Assistant?

Yes, with the Internet Access Bridge in your account and properly configured in your location, you can control your in-wall dimmers via Amazon Alexa and Read more...

Can I control the in-wall dimmers remotely?

Yes, with the Internet Access Bridge in your account and properly configured in your location, you can control your in-wall dimmers from anywhere in the Read more...

Can I install the in-wall dimmers on the outside of my home, such as a porch?

No, both the Smart and Accessory Dimmers are rated for indoor use only. Read more...

Can I adjust the sensitivity of the Motion Sensor?

Yes, you may adjust the sensivity of the Motion Sensor via the HALO Home mobile app. There are eight (8) possible setpoints for this setting. Read more...

Do I need Wi-Fi to in order to use the Internet Access Bridge?

Yes. The Internet Access Bridge (Bridge) connects to the Internet through using your local Wi-Fi network and home router. Read more...

Can more than one person in my household have the app on their mobile device?

Yes, you can have multiple users with the HALO Home app. As long as the other members are using the same valid account credentials, they can control your Read more...

Can I control my lighting with the mobile app from outside my home?

Yes, with the HALO Home Internet Access Bridge, you can control your lighting with the HALO Home mobile app from anywhere in the world. Read more...

Can a guest of mine use my HALO Home account to control lights?

Yes, a guest in your household control your HALO Home lighting devices. As long as the guest is using the same valid account credentials, he/she can Read more...

What is the Bluetooth range of HALO Home devices?

The Bluetooth range for HALO Home devices is 100-feet line of site. A smart mobile device to HALO Home products is up to 40-feet line of site (depending Read more...

Can I control my lighting devices using Amazon Alexa or Google Assistant?

Yes, with the HALO Home Internet Access Bridge, you can control your lighting via Amazon Alexa and Google Assistant devices. Read more...

Can I control my lighting from outside my home?

Yes, with the HALO Home Internet Access Bridge, you can control your lighting from anywhere in the world. Read more...

How many HALO Home devices can I have per location?

Each location has unique physical characteristics that will affect performance, however, we have successfully tested locations with as many as 200 devices. Read more...

How many locations can I have on my HALO Home account?

Right now, you can have one location per HALO Home account. We plan to add support for multiple locations later in 2018. Read more...

Will my HALO Home account work in my second home?

If you have more than one location, you will need two separate accounts. This is because each lo Bluetooth Mesh network. You can still have multiple users Read more...

Can I share my account with another user?

Yes, you can share your HALO Home account with another user. As long as the other person is using the same HALO Home account credentials, they can Read more...

Are the dimmers California Title 24/20 compliant?

Yes, both the Smart and Accessory Dimmers are California Title 24/20 compliant. Read more...

Do I need to sign in every time I use the mobile app?

No. The HALO Home mobile app remembers your username and password and keeps you permanently signed in. Read more...